"Home sweet home. This is the place to find happiness. If one doesn't find it here, one doesn't find it anywhere."

CRYSTAL SPRINGS OWNERS LOUNGE

SHAREHOLDER LIBRARY

Crystal Springs Lodges

Shareholder Documents:


Timeshare Calendars - 2022 | 2023
Resort Use Agreement - Download
ASM Minutes of the Meeting:
   - Crystal Springs Share Block - 2020
   - Crystal Springs 2 - 2018 | 2019 | 2020
Archived AGM Minutes - open
Memorandum of Incorporation (MoI):
   - Crystal Springs Share Block - Download
   - Crystal Springs 2 - Download
PAIA Manuals:
   - Crystal Springs Share Block - Download
   - Crystal Springs 2 - Download

Resort Documents:


Resort House Rules - Download
Resort Map - Download
Resort Indemnity Form - Download
Unit Inventories - Available at Resort (please check and sign off upon arrival)


SHAREHOLDER NOTICES

Levy Payments: Levies must be paid in terms of the Use Agreement and no occupation or usage of any form is allowable until the levies have been paid. (This applies to usage, spacebanking, renting, etc. of the timeshare week.) For alternative payment arrangements, please contact Property Admin: propertyadmin@vrs.co.za

Spacebanking and Rentals: Please note that a request for spacebanking or rental must be submitted to Property Admin a minimum of five months prior to the occupation date, to enable us to process them. Please contact Property Admin: propertyadmin@vrs.co.za

Occupation Dates: Please note that Resort calendars are linked to school holidays, and it is therefore vital that you check the annual calendar to ensure that you occupy the correct week.

VRS Website: Be sure to take a look at our website with a dedicated owner's page for our valued Shareholders where you can download Calendars, Instruction Letters and Use Agreements.

Checking-in Procedures: In the interest of safety, security and ensuring that only confirmed guests are allowed access to the Resort, you will be required to produce the Reservation Confirmation / Guest Certificate and your ID, and also to complete the indemnity form when checking-in to the Resort.

Unit Inventories: We would like to remind our valued guests to kindly check and sign off on inventories upon arrival at your unit. An inventory list is available in your unit; any discrepancies must please be reported at Reception.

Guest Certificates: In the event that you are allowing a guest to occupy your timeshare week, the guest must be in possession of a valid Guest Certificate which is obtainable from the Resort prior to the guest's arrival.

Communication: To enable us to communicate effectively, please ensure that you keep us updated regarding your current contact details, and most importantly, your email address.

COVID-19 HygienicHospitality: For information with regards to our management solutions for the COVID-19 pandemic, please visit our Managing Agents' Website here.

General Notices:

´╗┐Please note that the VRS Head Office will be closed on the following days:
- The Call Centre Department will be closed Friday, 17 June 2022. We will resume business as normal, Monday, 20 June 2022.
- The Call Centre Department will be closed Monday, 8 August 2022 and Tuesday, 9 August 2022. We will resume business as normal, Wednesday, 10 August 2022.



EXPAND YOUR HOLIDAY PORTFOLIO

There is something magical about Crystal Springs Mountain Lodge - matchless views, great facilities and an opportunity to create moments that become a legacy of happy memories. Expand your Crystal Springs holiday portfolio today.
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EXCHANGES

Did you know that you can exchange your Crystal Springs week on Options? Do you need to swop or exchange your week for a different date? Do it on Options!

Options is a platform that allows you to:

1) Deposit and Exchange your holiday from one screen.
2) The Resort, the Occupation date, and the size of the unit will determine the number of Tokens you receive when you Deposit your holiday.
3) These Tokens can be used to Exchange for another holiday destination, larger unit size or alternative dates at an Exchange Fee.

Select from a wide variety of availability from some of the largest Exchange Companies.
REGISTER | LOGIN

BUT THERE IS MORE!

Holidays that are still in the exchange pool 21 days prior to the occupation date, go on sale as Bonus Breaks from as little as R1299 per unit!
Don't miss out - logon to the Options website to exchange or book your Bonus Break